Relevance verified: 2026-05-07
1. General Provisions
These Terms & Conditions govern your use of the NovaJackpot Casino platform, accessible at https://nova-jackpot-casino-canada.com/, and apply to all services offered through it, including games, bonuses, promotions, account management, and payment processing. By registering an account, logging in, or using any part of the platform, you confirm that you have read, understood, and agreed to these Terms in their entirety.
NovaJackpot Casino operates under licence number 8048/JAZ. The casino is operated by a company whose registered correspondence address is 845 Rue Sainte-Catherine Ouest, Suite 600, Montreal, QC H3B 4Z9, Canada. All services are provided exclusively to players who meet the eligibility criteria described herein.
These Terms take precedence over any prior agreements, representations, or understandings, whether verbal or written, between you and NovaJackpot Casino. If you do not agree with any part of these Terms, you must not use the platform.
NovaJackpot Casino reserves the right to amend these Terms at any time. Continued use of the platform following any modification constitutes your acceptance of the revised Terms. It is your responsibility to review this page periodically.
2. Eligibility
2.1 Age Requirements
Access to NovaJackpot Casino is strictly restricted to individuals who have reached the legal age of majority in their province or territory of residence. In the provinces of Alberta, Manitoba, and Quebec, the legal age is 18. In all other Canadian provinces and territories, including Ontario, British Columbia, Saskatchewan, Nova Scotia, New Brunswick, Newfoundland and Labrador, Prince Edward Island, Yukon, Nunavut, and the Northwest Territories, the legal age is 19.
NovaJackpot Casino does not knowingly accept registrations from or permit play by individuals who are underage. If it is determined that an account holder does not meet the age requirement, the account will be immediately suspended, all balances will be forfeited, and any pending withdrawals will be cancelled.
2.2 Residency
The platform accepts players from Canada. Players are solely responsible for determining whether online gambling is permitted in their province or territory under applicable local laws. NovaJackpot Casino does not accept liability for any breach of local regulations that may apply to you specifically.
2.3 Disqualified Persons
The following categories of persons are not eligible to open or maintain an account:
- Individuals who are currently self-excluded from gambling services
- Employees, contractors, agents, directors, or officers of NovaJackpot Casino or its affiliates, as well as their immediate family members
- Individuals whose accounts have been previously closed for violations of these Terms
- Individuals acting on behalf of another person for purposes of circumventing these Terms
3. Account Registration
3.1 Account Creation
To access real-money games and bonuses, you must create a verified account. During registration, you are required to provide accurate, complete, and current personal information, including your legal full name, date of birth, residential address, email address, and phone number. Providing false, misleading, or outdated information constitutes a breach of these Terms.
Each individual is permitted to hold only one active account on the platform. Attempting to open additional accounts, including through the use of different email addresses, names, payment methods, or devices, is strictly prohibited and may result in immediate account closure and forfeiture of any associated funds.
3.2 Account Verification (KYC)
NovaJackpot Casino is required to verify the identity of its players in accordance with applicable anti-money laundering (AML) legislation and responsible gambling standards. Verification may be requested at registration, at the time of the first withdrawal, or at any point during your use of the platform.
Acceptable documents for identity verification include a government-issued photo identification (such as a passport, provincial driver’s licence, or provincial photo ID card), proof of address (such as a utility bill or bank statement dated within the last 90 days), and proof of payment method ownership.
Failure to provide satisfactory documentation within a reasonable timeframe may result in the suspension or permanent closure of your account and the withholding of any pending withdrawals until the matter is resolved.
3.3 Account Security
You are solely responsible for maintaining the confidentiality of your login credentials, including your password and any two-factor authentication codes. You must not share your login details with any other person. NovaJackpot Casino will not be held liable for any losses resulting from unauthorised access to your account that occurs through no fault of the casino.
If you suspect that your account has been accessed by an unauthorised party, you must notify us immediately at [email protected] or call +1 (514) 555-1937.
4. Deposits
4.1 Accepted Payment Methods
NovaJackpot Casino accepts deposits via Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Tether (USDT), and Ethereum. The availability of specific payment methods may vary depending on your province of residence or the technical conditions of your chosen provider.
All deposits must originate from a payment method registered in your own name. Third-party deposits are not permitted under any circumstances.
4.2 Minimum and Processing Times
Deposits are typically processed instantly. Minimum deposit amounts may apply and are specified within the cashier section of your account. NovaJackpot Casino does not charge fees on standard deposits, although your financial institution or payment provider may apply its own charges.
4.3 Currency
All player balances on the platform are denominated in Canadian dollars (CAD). When using cryptocurrency payment methods, funds are converted to CAD at the exchange rate applicable at the time of the transaction.
5. Withdrawals
5.1 Withdrawal Processing
NovaJackpot Casino is committed to processing withdrawal requests efficiently. Withdrawals are typically reviewed and approved within 24 hours, subject to verification requirements. Processing times for funds to reach your account may vary depending on the payment method selected.
5.2 Wagering Requirements
Bonus funds and any winnings generated from bonus play are subject to wagering requirements as specified in the relevant promotion terms. Withdrawals of bonus-derived funds will not be processed until applicable wagering requirements have been met in full.
5.3 Withdrawal Method
Withdrawals will generally be processed using the same payment method used for the deposit, in accordance with standard AML practices. Where this is not possible, alternative arrangements may be made following identity verification.
5.4 Withdrawal Limits
Minimum and maximum withdrawal limits apply and are outlined within the cashier section of your account. NovaJackpot Casino reserves the right to process large withdrawal amounts in instalments where operationally necessary. Any applicable limits will be communicated clearly within your account.
5.5 Declined Withdrawals
A withdrawal request may be declined or delayed if the account has not been fully verified, if there is a suspected breach of these Terms, if there are outstanding wagering requirements, or if a responsible gambling review is in progress.
6. Bonuses and Promotions
6.1 Welcome Bonus
New players at NovaJackpot Casino are eligible to claim a welcome bonus of up to CA$1,200. By accepting any bonus offer, you agree to the specific terms attached to that promotion, including the applicable wagering requirements, minimum deposit, eligible games, and time limits.
6.2 General Bonus Terms
Bonus funds are credited to your bonus balance and must be wagered a specified number of times before they, or any winnings derived from them, become eligible for withdrawal. The wagering contribution of each game type (slots, table games, live dealer games, etc.) towards meeting these requirements varies and is outlined within individual promotion pages.
NovaJackpot Casino reserves the right to modify, suspend, or discontinue any promotion at its discretion and without prior notice. Any attempt to exploit a bonus or promotion through irregular play patterns, collusion, or technical abuse will result in the forfeiture of the bonus and any associated winnings, and may result in account closure.
6.3 One Bonus at a Time
Only one bonus offer may be active at any given time. Players cannot combine multiple bonuses unless expressly permitted in the promotional terms.
6.4 Bonus Eligibility
Bonuses are intended solely for personal, recreational use. Players who primarily activate bonuses without regular real-money play may have their eligibility for future promotions reviewed at the casino’s discretion. NovaJackpot Casino reserves the right to decline bonus requests from players who, in its assessment, have registered for the purpose of claiming promotional funds rather than genuine gameplay.
7. Game Rules and Fair Play
7.1 Game Availability
NovaJackpot Casino offers more than 10,000 games from providers including Play’n Go, Evolution, Playtech Live, Spribe, PG Soft, BGaming, Evoplay, Ezugi, 3 Oaks Gaming, SmartSoft, Turbo Games, OnlyPlay, Barbara Bang, VoltEnt, Velipay, and 100HP Gaming. The availability of specific games may be limited by your location or by technical factors beyond the casino’s control.
7.2 Random Number Generation and Fairness
All games operated by NovaJackpot Casino use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Game results are not influenced by previous rounds, player behaviour, or wager amounts. Live dealer games are conducted in real time using physical equipment and professionally trained dealers.
7.3 Technical Malfunctions
In the event of a technical fault, system error, or communication failure during gameplay, NovaJackpot Casino reserves the right to void the affected round and return the wager amount to the player’s balance. The casino does not accept liability for losses arising from interrupted connections on the player’s side.
7.4 Game Rules
Each game is governed by its own rules, which are accessible within the game interface or through provider documentation. In all matters of game outcome disputes, the records held by NovaJackpot Casino’s server logs shall be considered the primary source of truth.
8. Prohibited Activities
Players are prohibited from engaging in the following activities while using the NovaJackpot Casino platform:
- Opening or operating more than one account simultaneously or consecutively
- Providing false personal information during registration or verification
- Using the platform for any form of money laundering, fraud, or other criminal activity
- Employing automated software, bots, artificial intelligence tools, or scripted systems to interact with games or the platform
- Exploiting software bugs or errors in a way that provides an unfair advantage
- Colluding with other players to manipulate game outcomes
- Conducting chargebacks or payment reversals without prior agreement from the casino
- Using a VPN, proxy, or other technical tool to circumvent geographic restrictions
- Threatening, harassing, or abusing casino staff or other players through any communication channel
Any breach of the above may result in the immediate suspension or closure of your account, the forfeiture of all balances, and the reporting of suspicious activity to relevant authorities where legally required.
9. Responsible Gambling
NovaJackpot Casino is committed to promoting responsible gambling and takes its duty of care towards players seriously. Gambling is intended to be a form of entertainment, not a financial strategy or a means of generating income.
9.1 Tools Available to Players
Players can access the following responsible gambling tools directly through their account settings:
- Deposit limits (daily, weekly, monthly)
- Session time limits and reminders
- Reality check notifications
- Cooling-off periods
- Self-exclusion (temporary or permanent)
To activate any of these tools or to request self-exclusion, contact support at [email protected] or via the live chat function available 24/7 on the platform. Once a self-exclusion is applied, it will take effect immediately and cannot be reversed during the specified period.
9.2 Third-Party Resources
Players seeking support for problem gambling are encouraged to contact the following organisations:
- Gambling Therapy (https://www.gamblingtherapy.org)
- Responsible Gambling Council of Canada (https://www.responsiblegambling.org)
- BeGambleAware (https://www.begambleaware.org)
- ConnexOntario: 1-866-531-2600 (for Ontario residents)
- Problem Gambling Helpline (varies by province; consult your provincial health authority)
NovaJackpot Casino cooperates with these organisations and takes reports of problem gambling seriously. If you believe a player is at risk, please contact our support team.
9.3 Minors
NovaJackpot Casino uses industry-standard age verification measures to prevent access by persons under the legal age of majority. We strongly encourage parents and guardians to use parental control software to restrict access to gambling websites on shared devices.
10. Privacy and Data Protection
NovaJackpot Casino collects and processes personal data in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. The types of information collected, the purposes for which it is used, and your rights as a data subject are described in detail in our Privacy Policy, available at https://nova-jackpot-casino-canada.com/privacy-policy/.
Your personal data will not be sold to third parties. It may be shared with regulatory bodies, payment processors, identity verification services, and fraud prevention agencies where required by law or as necessary to deliver the services you have requested.
You have the right to request access to the personal information we hold about you, to request corrections, and to withdraw consent for processing in certain circumstances. To exercise these rights, contact us at [email protected].
11. Anti-Money Laundering
NovaJackpot Casino maintains strict AML policies in compliance with Canada’s Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA). We are required to monitor transactions, verify the source of funds, and report suspicious activity to the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) where applicable.
Players may be required to provide documentation confirming the source of funds deposited to their account. Failure to cooperate with an AML review may result in account suspension and the withholding of funds pending investigation.
12. Intellectual Property
All content on the NovaJackpot Casino platform, including but not limited to the logo, brand name, website design, graphics, text, promotional materials, and software, is the intellectual property of NovaJackpot Casino or its licensed providers and is protected under applicable Canadian copyright and trademark law.
You are permitted to access and use the platform for personal, non-commercial purposes only. Reproducing, distributing, republishing, reverse-engineering, scraping, or otherwise misappropriating any content from the platform without express written permission is strictly prohibited.
13. Limitation of Liability
NovaJackpot Casino provides its services on an “as available” basis and does not guarantee uninterrupted or error-free access to the platform. To the extent permitted under applicable Canadian law, NovaJackpot Casino will not be liable for any indirect, consequential, incidental, or punitive losses arising from your use of the platform, including losses resulting from technical failures, game errors, or delays in processing.
Nothing in these Terms shall limit liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded under Canadian law.
14. Governing Law and Dispute Resolution
These Terms & Conditions are governed by applicable Canadian federal law and the laws of the Province of Quebec, without regard to its conflict of law principles. Any dispute arising under or in connection with these Terms that cannot be resolved through negotiation will be referred to the competent courts of the Province of Quebec, unless otherwise required by applicable consumer protection legislation in your province of residence.
If you believe that a dispute has been handled unfairly or wish to escalate a complaint, please contact our customer support team in the first instance by email at [email protected] or by calling +1 (514) 555-1937. We are committed to resolving complaints within a reasonable timeframe.
15. Account Closure
Players may request the closure of their account at any time by contacting support. Upon closure, any remaining real-money balance (subject to outstanding wagering requirements) will be returned to you via your preferred payment method following verification. Bonus balances are forfeited upon voluntary account closure unless otherwise agreed.
NovaJackpot Casino may close any account at its discretion if a player is found to have breached these Terms, if there is reasonable suspicion of fraudulent activity, or if continued operation of the account poses a regulatory or reputational risk.
16. Cookies
NovaJackpot Casino uses cookies and similar tracking technologies to enhance the player experience, analyse platform usage, and deliver relevant content. For a detailed explanation of how cookies are used and how you can manage your preferences, please refer to our Cookie Policy at https://nova-jackpot-casino-canada.com/cookie-policy/.
17. Contact Information
If you have any questions, concerns, or complaints regarding these Terms & Conditions, you may reach the NovaJackpot Casino support team through the following channels:
Email: [email protected] Phone: +1 (514) 555-1937 Live Chat: Available 24/7 through the platform Postal Address: 845 Rue Sainte-Catherine Ouest, Suite 600, Montreal, QC H3B 4Z9, Canada
Our support team is available around the clock to assist you.
Gambling involves risk. Please play responsibly. NovaJackpot Casino is licensed under number 8048/JAZ. This platform is intended for adults only. If gambling is causing problems in your life, seek help from a qualified support organisation.